Dominion Energy
Dominion Energy’s successful implementation of a new, streamlined software system from Davey Resource Group paves the way for more effective work management and organization.
The Challenge
Utilities constantly face the challenge of innovating and updating their technology to keep up with the ever-changing systems and needs of their clients. Dominion Energy wanted to quickly transition to new software that could streamline their work management in their Virginia and North Carolina service areas.
The Solution
When Dominion recognized the drawbacks of their aging software, they decided to invest in ResourceKeeper, vegetation management software services from Davey Resource Group (DRG) which would allow for greater communication with their contractors and a seamless, fully integrated payment system via SAP.
DRG has decades of boots-on-the-ground experience with Dominion’s rights-of-way and a pre-established relationship that provided the confidence needed for such a large undertaking. DRG’s software package was more thorough and detailed than the competitor’s offerings, giving Dominion peace of mind that they would have the technical expertise and support they needed.
The Result
The all-encompassing nature of ResourceKeeper, ranging from customer notifications to data analysis, creates a simplified work-flow for Dominion Energy Electric Delivery. DRG’s 24-hour monitoring and support will ensure that it is always reliable.
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